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Qomfort Co. logo

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Shipping

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location, or may deliver it for collection at a local post office. Be sure to check around your home and with neighbours/building management who may have collect

What if my package gets lost or arrives damaged?

At Qomfort Co., we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant detail

How do I track my order?

Once your order has been placed and then processed, you will receive a confirmation email once your order has been dispatched. This email will include a tracking number. If you have not received this email, it may have landed into your spam folder!.

How long does delivery take?

Qomfort is based in Sydney, Australia, and to cut down on Shipping Times and Carbon Emissions, we send our clogs and footwear from all around the world, including Europe, Oceania/Asia, and the United States - so if one location is out of stock, we'll

I haven't received my shipping confirmation

Not to worry at all! Lately we have been having trouble getting emails to certain domains such as @hotmail.com emails, and we may have landed into your spam folder!. If this is still not the case, simply email us with an alternative email address wit