As a growing business, we have focused heavily on customer service as we notice this is what a number of online stores lack!

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Qomfort Co.

Not to worry at all! Lately we have been having trouble getting emails to certain domains such as @hotmail.com emails, and we may have landed into your spam folder!If this is still not the case, simply email us with an alternative email address with your name and delivery details and our friendly customer service team will find your order and also resend your shipping confirmation to your alternative email, as well as all subsequent order updates.&#xA0;Please note our Processing Time of 1-3 Days before dispatch. Please note that tracking information sometimes takes a few days to update even after your order has been dispatched.

Not to worry at all! Lately we have been having trouble getting emails to certain domains such as @hotmail.com emails, and we may have landed into your spam folder!. If this is still not the case, simply email us with an alternative email address wit

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Shipping

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I haven't received my order confirmation

What are your Support Hours?

Ordering

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

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How long does delivery take?

Do you offer refunds or exchanges?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Returns & Exchanges

I haven't received my shipping confirmationUpdated 10 months ago