Qomfort Co. logo
Qomfort Co. logo

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Ordering

Can I edit or add anything to my order?

If your order has not been processed or shipped, we should be able to make changes such as the changing of sizes, colour, and shipping address. We would kindly ask you to please contact our customer service team immediately after placing your order t

What is your cancellation policy?

We pride ourselves on not only our customer service, but also speed of shipment to get your orders to you quickly, so we usually pack and dispatch them quickly.Please email our team with your cancellation request as soon as possible and you will rece

I haven't received my order confirmation

Not to worry at all! Lately we have been having trouble getting emails to certain domains such as @hotmail.com emails, and we may have landed into your spam folder!. If this is still not the case, simply email us with an alternative email address wit

What are your Support Hours?

Our customer team consists of Danielle and Imogen right here in Sydney! We are generally available 7 Days, from 9AM to 5PM on the NSW/AU Time Zone. Within this time, we almost always get back to all enquiries within 4 Hours! x